Posted by kelly clarke on November 9, 2008, 7:51 am, in reply to "Re: TPS "
The guys at the sharp end in Norwich are pretty good and get credit notes sorted quickly the problems i have had is with the accounts dept not getting stattements on time but then getting letters saying i am on stop. I questioned this with the rep and he explained that the accounts are factored out to a credit collecting company who are causing problems nationwide and definately not on top of the case, hopefully they will give them the boot and start again.