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Ford Etis DSR 2017 #

Posted by Ian Baxter on December 15, 2017, 10:10 am

Year of Manufacture *: 2017

Hello All,
Not sure if I'm in the right forum, But here goes

!

One of our departments has a stand alone 2017 Ford Transit custom.
We have been given the job to carry out its first service.
(I don't think they liked the cost of 9.1lts of Castrol edge at full retail price but anyway !!

)

I have registered with Ford Etis and can find the vehicle on VIN look up but I cannot for the life of me find where you record its service.
Can anybody give me a pointer as to the procedure please.

Many Thanks,
Ian

Re: Ford Etis DSR

Posted by Tony Ludford User icon on December 16, 2017, 7:37 am, in reply to "Ford Etis DSR"

Hi Ian, I don't think you can. I believe it's only accessible by dealer staff (admin/service advisors) with the correct access permissions.

However, with the vehicle details entered, press the information tab just below the FordEtis icon on the top row. DSR is the 6th icon on the blue row below it.
Regards Tony

Re: Ford Etis DSR

Posted by Ian Baxter User icon on December 16, 2017, 9:57 am, in reply to "Re: Ford Etis DSR"

Hello Tony,
Thank you for your reply,
I think you are right.
When I click on the 'information' tab, there is no mention of DSR, but under the heading 'check sheets' it says Generate a service check sheet. So I was able to print a paper copy of the service.

Also on the 'help' tab when you go onto the DSR section and try to short cut to DSR it just pops up that I'm unauthorised contact admin or something similar.

Thanks again,
Ian

Re: Ford Etis DSR

Posted by Lee morton User icon on December 17, 2017, 1:28 pm, in reply to "Re: Ford Etis DSR"
Lee Morton

You will need to email them with proof of business and copy of drivers licience or passport to be granted access, i emailed them a few weeks back and they requested this but have not had chance to sort it since.

Lee

Re: Ford Etis DSR

Posted by Ian Baxter User icon on December 19, 2017, 6:30 pm, in reply to "Re: Ford Etis DSR"
Ian Baxter

Yes,
Just had E-mail back from Ford with a list of requirements for Independent garages to be able to use the DSR system

Ian

Re: Ford Etis DSR

Posted by Andrew Rankin User icon on January 13, 2019, 4:39 pm, in reply to "Re: Ford Etis DSR"
Paul Rankin

Hi Ian,

Have you got the email address for me to email them my list of requirements?

I cant find it on Etis.

Thanks
Andrew

Re: Ford Etis DSR

Posted by Ian Baxter User icon on January 15, 2019, 6:38 pm, in reply to "Re: Ford Etis DSR"
Ian Baxter

Hello Andrew,
I never went any further with this because this van is from one of our firms sister companies and they were happy with the paper down loaded service sheet and the parts were genuine Ford dealer with invoice proof of purchase.
They didn't want to pay extra for an in-house service.
But from memory I just emailed Ford Europe, I think there was a contact us drop down on the website. I explained the situation and after about days they replied with the things I needed to do.
But it was a while ago now

Ian

Re: Ford Etis DSR

Posted by Andrew Rankin User icon on June 4, 2019, 9:48 pm, in reply to "Re: Ford Etis DSR"

Hi,

I know it’s been sometime but the email address to register is DSR@insigma.de they will send you a form and you need to scan some stuff over ie letter head, driving license & company registration number. Hope this may help people save time.

Thanks everyone for there help

Andrew

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