Re: VW Sharan 1.9tdi PD 2005 AUY engine Archived Message
Posted by Derek Warwick on September 9, 2008, 6:20 pm, in reply to "VW Sharan 1.9tdi PD 2005 AUY engine"
Hi Paul, If it's a new customer and you want him to come back why not tell him what you've done and tell him to keep his eye on it, but you suspect X, Y and Z and give him a rough idea what they might cost. I find keeping people these days you have to be honest with them, try not to be over technical but explain you've done all you can at the moment until the car's been tested some more. Regards, Derek
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