Hi Alan Sounds to me that its certainly not you fault and you have made a fair offer. Cant see why having spent that money he would scrap it for price of a starter. I would ask for an independent report from a respected engineer as to reason why your repair was at fault and reasons /fault why vehicle was not repairable. Enter a defense, these claims are often speculative on the basis you wont contest and they will get judgment by default. Just cant help some customers, i had one last week intermittent running fault, traced to in tank fuel pump, replaced pump,needed an MOT failed on SRS light on so traced and fixed the SRS fault total invoice MOT parts & labour £310 + vat customer moaned like hell about the bill ! Not to mention the fact that we had made a special 1.5 hr journey to collect pump from dealer (as they needed car quickly) and I had arranged to meet them after hours as only time they could collect it after repair. regards Aidan |
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Vauxhall Vectra 1.9 TD - Slow cranking after DMF replacement # - Alan Lange February 2, 2019, 8:47 pm
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