erWin is a fiver a pop or comes with the VAG diagnostic platform to use while diagnosing a fault whilst online & connected to a vehicle. If I was unsure whether my info was wrong on one of the other providers, i'd pay the fiver & make sure.
I logged onto Alldata this week for the first time in months to see if it was getting better, the first thing I noticed was the MK6 Golf is now listed (bonus) but half the variants are greyed out.
I wasn't looking for MK6 Golf info however I was looking for a TPI on the Tiguan CBAB engine for P0403 logging (a common issue on 2.0 CR VAG.)
I knew the tpi existed and has done for quite some time, it is now on its 5th revision.
Alldata had no records of this TPI which states to replace the entire EGR circuit & update the engine software via SVM.
So the question is, if you get one of these vehicles in and use the bulletin systems on Bosch, AD, Alldata etc & none of them have this issue listed, how much time & how many repeat visits does your customer have to make to resolve this problem?
How does it affect your workshops reputation?
Who pays the bill?
What do you tell the customer when in exasperation you ask for help on a forum & are told of the "correct fix" for this fault?
All of the aftermarket technical information providers are inaccurate, out of date & have the potential to damage your workshops reputation by providing inaccurate, out of date or completely missing yet highly relevant & important information.
Paying the subs to the manufacturers websites is the only way to safeguard yourself against all of these products - The aftermarket data providers can not keep up with the current levels of information being flooded into the trade across all manufacturers.
I have fixed a number of cars over the phone recently for other workshops purely because they are using innacurate wiring diagrams, bulletins, fuse charts etc.....
I hope i'm not coming across as holier than thou as some try to do on here by saying manufacturer only is the only way- but really, honestly, specialising in one product enables me to see just how bad these aftermarket data providers are.
We subscribe to AD, Esi & have a gifted Alldata subscription - I use none of these anymore.
AD is used by reception to build jobsheets, Esi was part of the KTS package, Alldata is a comprehensive waste of time on VAG.
hth,
Jon
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