Audi A3 RS3 CZGB 2480 cc 2016 - Head gasket replacement? #
Posted by Peter Warman on November 15, 2016, 11:37 am
Year of Manufacture *: 2016 ( Optional ) Engine Code or CC: 2480 cc CZGB
Hi All
This is a family member, purchased vehicle new from Audi
A3 RS3 2480cc CZGB reg: 04/03/2016 7,000 miles approx
Just wondering if anyone has heard anything through the grapevine or know issues, Audi say this is the first one they have seen
About 10 days ago a warning light came on for low coolant, they checked and no coolant in reservoir
They rang Audi and they recovered the vehicle, later that day they got a call to say it will require a new engine (after 8 months). They told Audi they wanted their money back or a replacement vehicle, that request fell on deaf ears
Well they got a call yesterday to say the car was fixed, when they collected they said they were very cagey and just told them the top end had been replaced, did not explain if a new head was fitted or just the head gasket.
Audi will not replace a new vehicle if it's over six months old, they must be given the opportunity to fix it first
As you can imagine they are now paranoid an thoroughly P****d off that their 40k car has had major work already
Anyone any thoughts or heard anything like it?
Peter
Re: Audi A3 RS3 CZGB 2480 cc 2016 - Head gasket replacement? #
To assume a vehicle made up of thousands of component parts is not going to fail at some point, is expecting more than a miracle. Modern cars are far more reliable than they've ever been, but, they do still occasionally fail. Either through design or manufacturing errors. The need for more and more technology, ever tighter emissions, and better fuel economy pushes some components to their limits, then throw in the general public, and climate. You're asking for a trouble.
I agree, you wouldn't expect a £40k cars head/gasket to fail, but have they fixed the issue? Yes? Then what's the problem, that's what the warranty is there for, and they have another 2 1/2 years of cover to continue.
If the vehicle continues to loose coolant, then they can reject it, but they'll only get the value of the vehicle less mileage allowance etc.
Re: Audi A3 RS3 CZGB 2480 cc 2016 - Head gasket replacement? #
Yes this could be a completely random mechanical failure due to an assembly or component issue, as you say if it's mechanical it will break at some point (very soon or much later)
I was just enquiring if anyone has come across this before, as we know manufacturers do keep faults to themselves (if possible) and play it down as just "bad luck" or never had one do this before
This always puts the Dealer in an awkward position as they would like to give the customer the full story to appear upfront and honest, but their hands are sometimes tied as to what they can and cannot say or reveal
As you say the problem is now fixed (time will tell) I will update if anymore issues....unless it pops up on Watch Dog
Peter
Re: Audi A3 RS3 CZGB 2480 cc 2016 - Head gasket replacement? #