We had this car in for a service but are having a problem resetting the service interval. weve tried vag com. snap on solus and even a sealy. tried setting it manually as it says in customers owners manual.customer has taken car for now but we have to have it back in soon for new tyres so hopefully and find a solution by then.any ideals.

Audi changed how the service reset is carried out on some models from 2008 on.
Needs to be done with a scan tool that covers both options, Autologic or VAG can carry this out, not sure about other tools.

Hth
Sean

VCDS 10.6> does these no problem, which version of VAG COM are you using??

Hi Jon

Our vag com is 10.6 so perhaps theres a fault in the system.

Car back in next friday so will try again.Will let you know the outcome.it seems to take as long to reset things as it does to service it

Thanks

Paul,
the service reset on this is done in adaptions in the drop down menu.

See here for info - the old SRI Reset function doesn't work on the later models.

http://wiki.ross-tech.com/wiki/index.php/VW_Golf_%285K%29_Instrument_Cluster#Service_Reminder

Jon.

Jon

that method described by the link is not applicable to this vehicle. The dash panel will be KW6000 protocol and NOT UDS protocol.


Paul

the new SID (service interval display) for the Audi Longlife and Audi Inspection service categories.
The new SID will be introduced as from the market launch of the Audi A5 and as from model year 2008 in the Audi A3 and Audi TT.
As opposed to the existing models, not only the values for the oil change interval will be displayed, but also those for the service inspection and any
additional work required.
These intervals will be displayed by mileage (km/miles) and in days.
For the Audi A5 these values will be displayed on the MMI CAR menu.
For the Audi A3 and TT (from model year 2008) and Audi R8 (from SW version 0320) these values will be displayed on the dash panel insert display.
The new SID has been introduced in the following models:
(The relevant Guided Functions under Service work are automatically displayed, provided the correct access is used to Guided Functions, Model,

Model year- :
Audi A3 from model year 2008
Audi TT from model year 2008
Audi A4 from launch
Audi A5 from launch
Audi Q5 from launch
Audi A6 from model year 2009 and from production week 46/08 (detected automatically when accessing Guided Functions based on the dash panel insert variant)
Audi Q7 from model year 2009 and from production week 46/08 (detected automatically when accessing Guided Functions based on the dash
panel insert variant)
Audi R8 from model year 2009

TU The adaption channels for the mileage and time dependent services may only be reset and rewritten by way of Guided Functions!! Incorrect
writing of the adaption channels, such as by self-diagnosis, will result in incorrect calculation of future services!! To determine future service intervals (in km and in days) the maintenance table must always be used!! The Service Booklet is inadequate as a source of information, and must not be used.

Darren, Paul, apologies if that info was incorrect - we use Autologic & VCDS, however we binned the VCDS for service scans & resets due to its inconsistencies in getting it right - AL every time now.

Paul,
if you post a log of the problem to Ross Tech they will reply with an answer / procedure to reset this.

Unless a regular VCDS user can step in with the procedure to do these?

Jon.

FIXED. Had car back in today and connected vag com and telephoned ross tech who talked us through proedure. What a great help they are just being on the end of the phone.Thanks for all help.

Hi Paul,
what was the procedure with VCDS, we had a lad from a garage round the corner who uses VCDS trying to reset an 09 Audi on Friday. AL did it no problem, but it would be nice to give him the procedure so he can do the next one himself.

Cheers,
Jon.