Year of Manufacture *: n/a
Not sure if this is the correct place to post this question but would really like some guidance.
Have had a local national tyre bay fit new tyres to a vehicle with recently fully refurbished alloy wheels. After collecting the vehicle I noticed that the balance was terrible at 50 mph - severe shake through wheels. Called tyre bay and they agreed to sort it out. They did as promised but this time it was found, although not immediately, that they have hammered on weights resulting in rim damage. Customer -really- unhappy. It has removed the finish and will now lead to corrosion and unsightly looking wheel, hence reason for refurb in the first instance.
They have admitted doing it but said they had no option. Am I able to make a claim for the damage. The customer wants this sorted out. I feel as though I am responsible as they left the vehicle with me
Would appreciate any pointers on this.
Many thanks,
Andrew
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