Re: your predictions on the future Archived Message
Posted by stuart wilkinson on December 8, 2008, 2:01 pm, in reply to "Re: your predictions on the future"
Had someone rang me last Thursday (recommended by other customer) for price of 1st service on mazda 2 quoted him £85 all in (only oil and filter)using dealer parts, he said he had already booked it in at dealers and they quoted £165 so he got on phone to cancel they told him because the car didn't have service book and all Mazda service records are stored online he would invalidate his warranty because I didn't have access to that information. After a lot of haggling they agreed to do do a price match and give him a courtesy car, if it wasn't that it also had to go in for some warranty work it wouldn't have gone back,
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