http://wiki.ross-tech.com/wiki/index.php/SRI_Reset_Procedure There are different ways to reset the service indicator - the reset SRI function doesn't work on later protocols, you need to go into dash panel adaptions & select reset ESI or whichever adaption function you wish to perform in the drop down menus. If you purchased VCDS from Derek at Ilexa he'll offer phone support for the car you are looking at.
If you email Ross Tech or look on their Wiki guidance is available for different models.
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