hi fellas, in the end i charged him 30.00 for call out and to fit the 2 plugs that i could get out the van started and run he wasnt happy saying he would have to pay again for someone else to complete job,and change the other 2 plugs.i walked away from job although i did get the 30.00 pounds,i cant understand customers any more i think i need to go to college and study for a degree in pycology or something.i think i need to register as charity.