Hi all, during a late-night chat a trading buddy mentioned regional customer service hours and I went to confirm details at Cancapital Union https://cancapitalunion.net/ Their contact pages and office hours were plainly listed, saving me a call. In Canada I scheduled a brief support chat and received a helpful reply about account verification documents. The prompt response and clear instructions made it easy to finish setup on a weeknight, so I was satisfied with the customer care and process clarity.