The Cebu Pacific office in Singapore serves as a dynamic space linking the passengers traveling between Singapore and important cities in the Philippines. This operational branch is a professional space where a customer can seek professional service related to booking tickets, changing flight schedules, in-flight baggage assistance, etc. Some of their services provided at this office include travel advisories related to air travel in the Philippines. The office is well situated in the heart of the city and serves walk-in customers, tour operators, travel agents, corporate accounts, etc. The office aligns with Cebu Pacific's vision and values to provide an affordable and reliable airline - personal touch with a local flavor, the reach of each destination across the regional network, and overall, the high-value brand. Travelers shall experience prompt and friendly service with a very busy team who navigates through last minute scheduling changes, added and/or last minute travel requests, promotional campaigns, loyalty programs, holiday travel packages, etc. designed specifically for customers based in Singapore. Overall, the Singapore office is one of the main offices in Cebu Pacific’s international business, while promoting service quality, and adding customer value prior to the start of their travel experience.