Posted by nial on 3/31/2025, 9:22 am
I used to think that feedback emails were just another marketing ploy. After all, if a customer leaves, they leave, right? Nope. I finally tried it using data from https://flowium.com/blog/klaviyo-winback-flow/ and the results astounded me. Some people just needed a little reminder, others liked the exclusive deal, and some even responded with, “I totally forgot about your brand!” The moral? Don't assume that silence means they're gone. Reach out and you'll be surprised at who comes back.
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