Hello! I just redid my bedroom and was in dire need of a new mattress, and after hours of searching the net and reading a lot of reviews and comments, I came across www.1stopbedrooms.com reviews. I found a mattress that I liked and placed an order. Unfortunately, the mattress arrived slightly damaged. I contacted support immediately and they were very apologetic and accommodating. They promptly sent me a new mattress and even offered compensation for the inconvenience. The new mattress arrived in perfect condition and I have slept well ever since. Overall, I am very pleased with 1StopBedrooms' commitment to customer satisfaction.