That was a good video and I really liked Beeb's advice at the end of the video concerning Harry and Meghan taking accountability for their actions. However, even Beebs herself stated it wouldn't happen.
Harry and Meghan have, especially Harry, convinced themselves all the accusations are true and they had a "right" to disclose private info.
They consider apologizing as a loss of face and looking weak. In addition, if they apologize, they're admitting they lied.