Posted by spartan99 on 1/4/2008, 5:37 pm, in reply to "Re: Strange Story Regarding Hawaii Cable TV Outage"
75.25.126.84
Interesting. My screen went black for the remaining 10 minutes of the game. The rest of the stations were working, so I guess it had to do with the copper thieves.
--Previous Message--
: The sound on my cable (Dish Network) went out
: in the 4th quarter. Wasn't much to listen
: to at that part of the game, so I just muted
: the sound.
:
: --Previous Message--
: Copper thieves blamed for cable outage
: during
: Sugar Bowl game
:
: By Laurie Au
: lau@starbulletin.com
:
: Oceanic Time Warner Cable said an outage
: that knocked out cable to tens of thousands
: of Hawaii customers during the Sugar Bowl on
: Tuesday occurred after suspected copper
: thieves severed a fiber-optic cable.
:
: Officials filed a police report after
: technicians found a fiber-optic cable in
: Kalihi Valley bent at a 90-degree angle with
: several wires cleanly cut, Alan Pollock,
: vice president of marketing, said yesterday.
:
: Screens went black at 5:15 p.m., during the
: second quarter of the much-anticipated game,
: which pitted the University of Hawaii
: Warriors against the Georgia Bulldogs.
: Service was restored by 5:50 p.m. for most
: customers.
:
: "There was nothing we could have
: done," Pollock said at a news
: conference yesterday. "We're a victim
: of this. We're very sorry to our customers,
: particularly because of the game."
:
: Pollock said the company is determining
: whether there will be any refunds for
: affected customers, but added this was a
: situation beyond its control.
:
: A tree fell sometime before Tuesday,
: knocking the cable line to the ground in
: Kalihi Valley and making it easily
: accessible, Pollock said. Technicians
: believe thieves searching for copper in the
: wires bent and cut the cable, Pollock said.
:
: "Unfortunately this was an act of
: malicious intent," said Pollock, who
: added there is no copper in Oceanic wires.
:
: That cable provides service to 170,000
: residents, but a majority of the Oahu
: customers did not notice an outage because
: of an automatic backup system. About 5,000
: Oahu residents, particularly those in parts
: of Hawaii Kai, Punaluu and Kaneohe, were
: affected after the backup system failed.
:
: Television screens for about 80,000 neighbor
: islands subscribers were fuzzy or black
: during the outage, which lasted about five
: to 20 minutes because it required manual
: backups.
:
: The last time an Oceanic cable was
: vandalized was three years ago, also in
: Kalihi Valley, when someone climbed a pole
: to cut the cable line, Pollock said.
:
: Pollock said the company received hundreds
: of phone calls from angry customers during
: Tuesday's outage. All broadcast and several
: cable channels were out, but most asked only
: about their connection to Fox, which had
: rights to televise the game.
:
: Several residents affected said they would
: have been angrier if the game had been close
: or if UH was winning.
:
: "It kind of put us out our misery a
: bit," said Lauren Conching, 25, of
: Kalama Valley. Conching, along with about 10
: of her friends and family, watched the game
: on the Internet and a small battery-operated
: TV while waiting for the cable to return.
:
:
:
: http://starbulletin.com/2008/0...ws/story01.htm¢¼
:
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