Posted by Eugene Novikov
on October 21, 2009, 5:11 pm
Hello,
I've been having this problem on and off for the past 2 years since I purchased the system
When someone calls, and custom service guides them to the appropriate mailbox based on their choices, once they reach the mail box they get disconnected.
This happens about once a month for some reason
Every time this would happen, I have to reinitialize the system and restore it.
It just happened again a couple of days ago and I have not reinitialized the system yet, but I pulled the error trace.
Maybe you know what these codes mean and what the problem is?
Date Time Type Process No Error Code Information
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e04010000ffff
Date Time Type Process No Error Code Information
SEP-17-09 09:58:04PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e03020000ffff
SEP-17-09 09:58:05PM APPLI Appl Process 4 801e04010000ffff
Thank you
Eugene
Prime Health Care
Office manager
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