Posted by Carl Navarro
on August 19, 2009, 10:53 am, in reply to "824 CID Common"
Not exactly sure, but yes, there are known issues with CID. An abandoned call will log every time in the log. VM answered calls maybe not. I don't seem to think a 3.0 upgrade solved the issue, and I'm not exactly sure why it misses. We have a landscaping company that gets all logs, but they don't have a VM system, we have an engineering firm that has VM and they miss a lot of logs.
Mus' be sumpin' wrong.
Carl
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