Posted by Jack on 9/18/2006, 8:05:31 I am writing you this letter to express my gratitude for being the person who finally was able to get my Galaxy 95T working to its capabilities. I initially paid $500 including shipping for my RadioActive Super WhackPacked NIGHTMARE! It never sounded loud and proud as RadioActive Radios claimed and they gave me every possible excuse for the problem, never accepting responsibility for the fact that it never operated correctly from the time I received it. I took it to F.G. Best, with whom I have done most of my business up to this point. I have purchased 3 radios from F.G. Best in the past with no complaints. I was hoping that F.G. Best would be able to help me resolve the issue with the 95T. However, after I received it back from F.G. Best, the 95T was still sounding distorted to the point that my co-workers complained constantly that it sounded like crap. I still have no complaint with F.G. Best, however they were unable to resolve the issue with the 95T. Thank you so much. Kevin Barreiro
Link: 292 Radio Shop / FireCommunications Network
Message modified by board administrator 9/18/2006, 8:15:07
.....Jack:
I was fed up and called Galaxy in Escondido, CA and talked to a guy named Ray who brought to my attention the fact that anything WhackPacked by RadioActive Radios is not warranted by Galaxy and that RadioActive is aware of this, but they don't tell you that when you buy it. Ray at Galaxy recommended that I send the radio to CircuitMaster in Nebraska (Lucky Technician). I got the radio back, still distorted and unusable. I gave up on this radio and put it on a shelf in my closet for about a year. I had $730 invested in this radio and never was able to use it once. I finally came across the 292 Radio Shop/FireCommunications web site and gave Jack a call. Jack spent more than an hour on the phone explaining different things to me. He convinced me to give him a shot at the 95T. I sent it to him and received it back exactly 2 weeks later.
When I hooked it up and called out for a radio check, I got one about 5 miles away and he said it was LOUD AND CLEAR and that it was louder and clearer than the guy he was talking to less than a block away from him. Needless to say, Jack, this made me the happiest man with finally the loudest, proudest and clearest 95T. You have gained a customer for life and in addition to getting my business, I will highly recommend you to my friends, co-workers and business associates.
Imperial Beach, CA
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