In the last two months I've bought three new banjos from Elderly and that included two exchanges in the dealings, all done with NO PROBLEMS;
Also, back in 2009, I bought a new Martin D-18GE from Elderly;
Over the years I've bought smaller gear from Elderly with some exchanges made with NO PROBLEMS.
Elderly Instruments is a great company to deal with!
: Are they a trustworthy outfit for buying a used guitar?