If your relief is correct and your action is still high it's a saddle/neck angle problem.
Of course, on a Taylor that not really a problem. Just swap shims.
: Rick, do you have a trusted luthier you can go
: to? Maybe you could watch him make the
: adjustment and learn how to do it. I'd be
: very reluctant to tinker with a guitar that
: nice unless I was confident I knew what I
: was doing.
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